Who We Are
Our company are passionate about bringing the magic of expertly handcrafted handpan drums to musicians and enthusiasts worldwide. Our mission is to provide high-quality, beautifully resonant handpans that offer a rich and immersive playing experience, whether you're a complete beginner or a seasoned performer.
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Why Choose Us
Here at The Handpan Online we supply premium handpans at competitive prices. Every handpan is individually tuned for precision and depth. We prioritize craftsmanship, durability, and sound perfection.
We guide you every step of the way, from choosing your instrument to learning how to play it. Please reach out to us and we can provide further information.
Our Committment to Community
We believe that music is more than just sound—it's a way to connect, express, and grow together. Our passion goes beyond crafting high-quality handpans; we are dedicated to building a vibrant global community of musicians, learners, and enthusiasts. We provide resources, guidance, and support to help you along your musical journey. Join us in celebrating the joy of handpan music and become part of a welcoming community that shares your passion!
FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be in good condition with no signs of damage or scratches. Items must be in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 24 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Each order is processed manufactured, and tailored specifically to the order details. Shipping times vary based on your location and order. Most customers receive their orders within 14-21 business days.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
How do I find the Handpan right for me?
All of our handpans are ideal for both beginners and advanced players. Important factors for making your decision include: the key of the handpan, the size, and how many notes you would like on the handpan.